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How to connect Stellar to Feratel Germany & Austria

1. Request your Webservice Configuration

  • Contact your local tourist authority (Kurverwaltung) to change the webservice configuration to Chekin (Company Code VT: CheKin)

  • For each of your properties, request the Gemeindenummer (Community Number) and  the Objektcode (Mapping Code)

2. Add your Credentials in Stellar Trust

  • Go to Guest Registration in your account.
  • Activate Guest Registration and Automatic Sending to an Authority for each property in an AVS region.

Screenshot 2025-09-01 at 19.11.25

  • In the dropdown Automatically send info to, select Feratel or Feratel (Österreich)

Screenshot 2025-11-24 at 15.31.11

  • Copy the values for Gemeindenummer (Community Number) and the Objektcode (Mapping Code)
  • Click Validate, which should show a green validation message

4. Activate automatic sending of guest cards

  • Enable the toggle Activate Feratel Guest Cards.
  • This will ensure that the Kurkarte (guest card) is automatically generated and sent to your guests.

5. Click “Save changes”

Make sure to click Save changes once you have finished.

Screenshot 2025-11-24 at 15.33.10

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