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How to connect Stellar to AVS Germany

1. Request your Webservice Configuration

  • Contact your local tourist authority (Kurverwaltung).

  • Ask them for the Webservice configuration PDF, which contains the Objekt-ID, Firma-ID and Kurverwaltung-ID

    ⚠️ Important: do not send the XML-Import configuration – it must be the Webservice version.

2. Add your Credentials in Stellar Trust

  • Go to Guest Registration in your account.
  • Activate Guest Registration and Automatic Sending to an Authority for each property in an AVS region.

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  • In the dropdown Automatically send info to, select AVS.

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If your municipality is already listed:
  • Copy the values for Objekt-ID, Firma-ID and Kurverwaltung-ID from your PDF into the fields.
  • Click Validate, which should show a green validation message
If your municipality is not listed:
  • Send the Webservice Configuration PDF to hello@stellar-trust.com.
  • We will set the municipality up for you within 2–3 working days.

3. Clean up Guest Categories

  • After adding your credentials, you’ll see a list of possible guest categories (adults, children, etc.).
  • Please deselect all categories that:
    • do not appear in your Webservice configuration PDF, or
    • are not relevant for your property.

This ensures that tourist tax is calculated correctly.

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4. Activate automatic sending of guest cards

  • Enable the toggle Activate AVS Guest Cards.
  • This will ensure that the Kurkarte (guest card) is automatically generated and sent to your guests.

5. Click “Save changes”

Make sure to click Save changes once you have finished.

👉 If the button is not visible, please try adjusting your browser’s zoom settings.

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